We here at Runyon value your privacy, and one of our top priorities is to protect the personal data we possess. This Privacy Policy describes how Runyon Surface Prep Rental & Supply LLC, a limited liability company organized and existing under the laws of the State of Indiana, and to Runyon Equipment Rental Inc., a corporation organized and existing under the laws of the State of Indiana (collectively, “we”, “us”, “our”, and “Runyon”) collect, use, share, and safeguard personal information when you visit the Runyon Surface Prep Rental & Supply LLC mobile app (“Mobile App”) or one of our websites: https://www.runyonsurfaceprep.com , https://www.runyonsurfaceprep.com/ , m.runyonsurfaceprep.com , cust.runyonsurfaceprep.com , cust.runyonrental.com , www.runyonrental.com , runyondataservices.com , and app.runyondataservices.com (“Websites”).
This Privacy Policy covers the personal data we collect about you, in connection with our Runyon businesses, which identifies you as an individual. This Privacy Policy does not apply to data collected by a third-party social network, third-party “mobile apps”, wireless service providers, internet service providers, or the operators of any networks through which you may interact with us. We expressly disclaim any responsibility for the data collection, privacy, or data security practices of those entities.
The Websites/Mobile App may contain links to websites operated by parties other than Runyon. Runyon does not control such websites and is not responsible for their content. If you decide to access any of the third-party sites linked to the Websites/Mobile App, you agree that you will be leaving the Websites/Mobile App and that Runyon has no responsibility or liability whatsoever in connection with your use or exchange of any information with such third-party websites. Any reliance on the contents of a third-party website is done at your own risk, and you assume all responsibilities and consequences resulting from such reliance, including, but not limited to, damages that are direct, indirect, special, or consequential. Runyon does not endorse, sponsor, or guarantee the material on such websites. We also expressly disclaim any responsibility for the data collection, privacy, or data security practices of those entities.
Runyon does not knowingly or intentionally solicit or collect information from minors, and the Websites/Mobile App are not directed to individuals under the age of eighteen (18). If we determine that a user is under eighteen (18) years of age and has submitted information by way of the Websites/Mobile App, we will immediately delete such information.
We collect a range of data about you from a variety of sources (e.g., service providers, contractors) for the purposes of our business, which includes, but is not limited to:
Please note that the examples provided here are not all-inclusive. This Privacy Policy is to serve as a guide, not a complete list of our practices.
When you download, access, and use the Websites/Mobile App, it may use technology to automatically collect:
If you do not want us to collect this information do not access our Websites or download the Mobile App or delete it from your device. For more information, see YOUR CHOICES ABOUT OUR COLLECTION, USE, AND DISCLOSURE OF YOUR INFORMATION . Note, however, that opting out of the Mobile App's collection of location information will disable its location-based features.
Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser or smartphone. However, if you select this setting you may be unable to access certain parts of our Website/Mobile App. Unless you have adjusted your browser or smartphone settings so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website or access our Mobile App.
Web Beacons. Pages of our the Website/Mobile App and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Runyon, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
Some content or applications, including advertisements, on the Website/Mobile App are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.
We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from many providers, see YOUR CHOICES ABOUT OUR COLLECTION, USE, AND DISCLOSURE OF YOUR INFORMATION .
We collect personal data from you, including information provided:
We also gather personal data from other sources, including:
Please note that the examples provided here are not all-inclusive. This Privacy Policy is to serve as a guide, not a complete list of our practices.
The Websites/Mobile App may contain links to websites operated by parties other than Runyon. Runyon does not control such websites and is not responsible for their content. If you decide to access any of the third-party sites linked to the Websites/Mobile App, you agree that you will be leaving the Websites/Mobile App and that Runyon has no responsibility or liability whatsoever in connection with your use or exchange of any information with such third-party websites. Any reliance on the contents of a third-party website is done at your own risk, and you assume all responsibilities and consequences resulting from such reliance, including, but not limited to, damages that are direct, indirect, special, or consequential. Runyon does not endorse, sponsor, or guarantee the material on such websites. We also expressly disclaim any responsibility for the data collection, privacy, or data security practices of those entities.
We use the personal data we have collected from you for a variety of reasons. The following paragraphs we have provided are illustrative and are not a complete list of how we use the collected data. If you have any questions on how we use the collected data, please contact us by navigating to the Contact Us section of the Websites/Mobile App.
We may share your personal data within our organization, with our employees, our agents, our licensees, and other companies in order to provide you services, including, but not limited to:
Location is mainly collected for verification that company/persons were actually at present job location and to verify jobsite location and where measurements were taken.
We may communicate with you in regards to any of the above-listed operational uses (as well as those that have not been listed). Please note that you are giving us your consent to call or text message your mobile telephone/device.
We may share your personal data with a third party you use in connection with any of the above-listed operational uses (as well as those that have not been listed). This may include any company or organization paying for a portion of your purchase or rental. However, we will only share your personal data with the third party to the extent necessary. For example, if you purchase something from the Websites/Mobile App and pay using a credit card, we may have to share certain information about you with your credit card provider and other companies involved in processing those charges.
We may use, share, and/or disclose any of your personal data for legal reasons we deem appropriate, including, but not limited to:
We may disclose personal information that we collect or you provide as described in this Privacy Policy to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Runyon's assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Runyon about our Websites/Mobile App users is among the assets transferred.
We may use other companies as our service providers or agents to act on our behalf and assist us in conducting business. These services may include, but are not limited to, hosting the Websites, hosting our databases, operating the Mobile App for us, or running contests or other promotions. We will only share your personal data with the third party to the extent necessary for those service providers or agents to act on our behalf or assist us in the business. We expressly disclaim any responsibility for the data collection, privacy, or data security practices of those entities.
We may send you marketing messages. All marketing emails contain an “unsubscribe” option, which you can click to unsubscribe from further marketing emails. You may also contact us in writing to opt-out of further communication. You may find our contact information by navigating to the Contact Us section of the Websites/Mobile App. Please note that you may receive marketing communications prepared before your unsubscribe request is fully processed.
We strive to provide you with choices regarding the personal information you provide to us. This section describes mechanisms we provide for you to control certain uses and disclosures of over your information.
Location Information. You can choose whether or not to allow the App to collect and use real-time information about your device's location through the device's privacy settings. If you block the use of location information, some parts of the App may become inaccessible or not function properly.
Promotion by Runyon. If you do not want us to use your email address or other contact information to promote our own or third parties' products or services, you can opt-out by clicking on the “unsubscribe” button in the communication received. You can also always opt-out by sending us an email stating your request to privacy@runyonsurfaceprep.com . If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions. This opt out does not apply to information provided to the Runyon as a result of a product purchase, warranty registration, product service experience or other transactions.
Tracking Technologies. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies or block the use of other tracking technologies, some parts of the Websites/Mobile App may then be inaccessible or not function properly.
California residents may have additional personal information rights and choices. Please see YOUR CALIFORNIA PRIVACY RIGHTS for more information.
In general, we retain personal data about you for as long as we believe appropriate or as otherwise required by law. We store the personal data we collect in several databases, which are principally located in Carmel, Indiana; New York City, New York; Newark, New Jersey; and Dallas, Texas, Council Bluffs, IA, and may include other locations in the future.
Web browsers and other technologies you may use to access the Websites/Mobile App may include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.
We want the Websites/Mobile App to be user-friendly and convenient for you. Subsequently, we may sometimes use a method of communication that is less secure instead of a method that is less convenient. For example, we may send you an email in an unencrypted form because many of our customers are unable to access an encrypted email message. It is important that you do not include any confidential information in any email sent to us. If you would like us to communicate with you in a more secure way (or vice versa), please contact us. (Information on how to contact us can be found in the Contact Us section of the Websites/Mobile App.)
We hope this Privacy Policy will answer your questions. However, if you still have questions after reading the Privacy Policy, please contact us. Information on how to contact us can be found in the Contact Us section of the Websites/Mobile App. You may also contact us by emailing us at privacy@runyonsurfaceprep.com or calling 1-800-896-8665.
We may change this Privacy Policy from time to time and without prior notice to you. If we do so, the amended policy will take effect when we post it on the Websites/Mobile App.
If any information contained in this Privacy Policy is inaccurate, we will gladly correct it. Please contact us by navigating to the Contact Us section of this Websites/Mobile App. We reserve the right to verify the correctness of any information provided.
You may have certain rights under applicable laws to review and access your personal data, and you may do so by contacting us directly by navigating to the Contact Us section of the Websites/Mobile App. We will verify your identity before granting access to this data or before making any corrections to it. We reserve the right to verify the correctness of any information provided.
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Websites/Mobile App, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Websites/Mobile App. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Websites/ Mobile App. If you have reason to believe that the personal data we hold about you is no longer secure, you must immediately notify us by navigating to the Contact Us section of the Websites/Mobile App.
If you are a California resident, the California Consumer Privacy Act (“CCPA”) provides eligible California residents with certain rights regarding your personal information as described below and supplemental information about the information we collect about you:
In particular, our Websites/Mobile App has collected the following categories of personal information from consumers within the last twelve (12) months:
| Category | Examples |
|---|---|
| Identifiers. | A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver's license number, passport number, or other similar identifiers. |
| Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)). |
A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver's license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories. |
| Geolocation data. | Physical location or movements. |
We may share your personal information by disclosing it to a third party for a business purpose. We only make these business purpose disclosures under written contracts that describe the purposes, require the recipient to keep the personal information confidential, and prohibit using the disclosed information for any purpose except performing the contract. In the preceding twelve (12) months, Company has disclosed personal information for a business purpose to the categories of third parties indicated in the DISCLOSURE TO A THIRD PARTY section.
We do not sell personal information.
The CCPA provides eligible California residents with specific rights regarding their personal information. The following sections describe your CCPA rights and explains how to exercise those rights:
(i) Right to Know About Personal Information Collected, Disclosed, or Sold
You have the right to request that we provide certain information to you about our collection and use of your personal information over the past twelve (12) months. Specifically, you have the right to request disclosure of the categories of personal information and specific pieces of personal information we have collected about you over the last 12 months. Upon the submission of a verifiable consumer request (see Exercising your Rights to Know and Delete ), we will disclose to you:
We will also provide the specific pieces of personal information we collected about you, subject to certain exceptions under applicable law, if you also request access to such information.
(ii) Right to Delete
If you are a California resident, you also have the right to request that we delete any of your personal information that we collected or maintain about you, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will conduct a reasonable search of our records in order to locate any personal information we have collected about you that is eligible for deletion, and delete such personal information. To the extent we have shared any personal information collected about you with service providers that is eligible for deletion, we will direct those service providers to delete that personal information as well. We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:
Following a deletion request, any personal information about you that was not deleted from our systems will only be used for the purposes provided for by the applicable exceptions. Thus, all personal information about you that is not subject to a deletion exception will either be (1) permanently deleted on our existing systems (with the exception of archived or back-up systems maintained for emergency disaster recovery and business continuity purposes); (2) de-identified; or (3) aggregated so as to not be personal to you.
(iii) Exercising Your Rights to Know or Delete
To exercise your rights to know or delete described above, please submit a request by either:
Only you, your parent or guardian (with your permission), the person to whom you have given power of attorney, or an otherwise authorized agent registered with the California Secretary of State, may make a verifiable consumer request related to your personal information. However, you may make a verifiable consumer request on behalf of your minor child. You can designate an authorized agent to submit a verifiable consumer request on your behalf by having the agent submit a request through the online request portal. Additionally, you may only make a verifiable consumer request for access twice within a 12-month period.
Your verifiable consumer request must: (i) provide sufficient information that allows us to reasonably verify that you are the person about whom we collected personal information or an authorized representative; and (ii) describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it. We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. We will only use personal information provided in a verifiable consumer request to verify the requestor's identity or authority to make the request. Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided in the request to verify the requestor's identity or authority to make it.
(iv) Response Timing and Format
We will confirm receipt of your request within ten (10) business days. We will make our best effort to respond to a verifiable consumer request within 45 days of its receipt. If we require more time (up to another 45 days), we will inform you of the reason and extension period in writing.
Any disclosures we provide will only cover the 12-month period preceding our receipt of your request. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For requests for specific pieces of information that we have collected about you will be sent in a portable, readily useable format that you may transmit to another entity without hindrance.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
(v) Right to Non-Discrimination for the Exercise of a Consumer’s Privacy Rights
We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:
However, we may offer you certain financial incentives permitted by the CCPA that can result in different prices, rates, or quality levels. Any CCPA-permitted financial incentive we offer will reasonably relate to your personal information's value and contain written terms that describe the program's material aspects. Participation in a financial incentive program requires your prior opt-in consent, which you may revoke at any time.
(vi) Your Rights Under “Shine the Light”
In addition to your rights under the CCPA, California Civil Code Section 1798.83 permits California residents to request information regarding our disclosure, if any, of their personal information to third parties for their direct marketing purposes. If this applies, you may obtain the categories of personal information shared and the names and addresses of all third parties that received personal information for their direct marketing purposes during the immediately prior calendar year (e.g., requests made in 2021 will receive information about 2020 sharing activities). To make such a request, please provide sufficient information for us to determine if this applies to you, attest to the fact that you are a California resident and provide a current California address for our response. You may make this request in writing to: privacy@runyonsurfaceprep.com .